Payment

Payments are made through Paypal's secure encrypted system. If you have a Paypal, then simply log in. If you do not have a Paypal account then follow their instructions for payment 

You can also pay by cheque or Postal Order. Please make cheques and postal orders payable to Otter Bliss and send to Otter Bliss Gifts, Glebe Farm Bungalow, Knightcote Road, Bishops Itchington, Southam, Warwickshire. CV47 2SL

Cheques and Postal Orders are only accepted from UK residents

Delivery.

We aim to post within 24hrs Mon to Fri.

We will notify you of any delay and when the item has been dispatched.

Returns.

If you are not satisfied with your purchase, we will refund the purchase price in full providing it is returned within 7 days, in the same condition as dispatched.

Delivery charges ( where applicable) and return postage will not be refunded. The only exception is where the item is faulty or not as described.